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Same Day Shipment if order received by 12 pm PST, Mon - Fri
Shipping

All orders are shipped from our distribution center in Ontario, California.


Shipping Terms

Free Shipping Promotion from windstan.com Terms and Conditions:
  • All orders $75 and over (including sale and closeout items) qualify for free freight to the contiguous 48 United States of America.
  • Orders given free freight will be shipped FedEx.
  • Exchange orders are excluded from the Free Shipping Promotion.
  • To qualify for our promotional shipping offer, an order must total $75 or more.
  • Please Note:  Qualifying orders must select "free ground shipping" at checkout in order to receive our Free Shipping Promotion.
Economy Ground rates start at $6.91
  • Transit times will range from 3 to 10 plus days
FedEx Ground
  • Transit times will range from 1 to 7 plus days

Orders with delivery addresses outside of normal FedEx zones 1 - 8 may incur additional shipping charges.  In this event, we will contact you before shipping your package.



Shipping Policies

Contiguous 48 United States of America:
  • Orders $75 and over qualify for our free ground shipping offer.
  • In-stock items are shipped within 48 hours after an order is submitted, though in-stock items are usually shipped within 24 hours.  Some products that aren't in stock might take longer to get to your door. Always feel free to contact us if you have any concerns.
  • A shipping confirmation email with tracking information will be sent to your email address.
  • On Mondays through Fridays, orders placed by 12:00 PM Pacific Time will be processed and shipped the same day.
  • Orders will not be shipped to a P.O. Box.  Contact us if this is an issue and special arrangements can be made.
  • Typically, orders will be shipped FedEx.  Windstan reserves the right to use an equivalent shipping method via UPS or USPS.  If this is an issue, please contact us prior to placing your order.

Shipping Costs

The shipping costs are calculated according to the total value of the merchandise.  The precise cost of shipping is calculated on the final checkout page when you are placing an order.


OTHER SHIPPING NOTES:

Order Cancellation

See our Return Policy for details on order modifications / cancellations


All orders $75 and over qualify for free freight to the contiguous 48 US states. Orders given free freight will be shipped FedEx ground. Purchase must total $75 or more to receive promotional shipping offer. Qualifying orders must select free ground shipping at checkout in order to receive promotion. See our Shipping Policies page for more information.

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